Friday, October 19, 2012

Interesting Non-Sociology But With Sociology Twist Paid Internship


Neighborhood Operations Intern


Nextdoor is looking for exceptional intern candidates for a 3-month paid internship with the opportunity of a permanent, full-time position for exceptionally strong performers. This is a great opportunity for smart people to gain experience in an early-stage startup environment.

As a Neighborhood Operations Intern, you’ll play an important role in a fast-paced and fun venture-backed startup, with the opportunity of transitioning to a full-time position. You'll own the primary communications with users and will work closely with the product and engineering teams to advocate for improvements in the product and user experience.

Responsibilities

  • Help guide new users through the steps of creating a Nextdoor website for their neighborhood
  • Analyze user feedback and advocate for enhancements across the Nextdoor team, while also being the voice of the Nextdoor team to the community
  • Develop and constantly improve processes to support a growing number of neighborhoods
  • Resolve user issues and questions in a timely and positive manner that builds loyalty to Nextdoor
  • Analyze metrics to identify user pain points and develop creative solutions for them
Requirements

  • BA/BS degree with a strong academic record
  • Demonstrated passion for helping users
  • Exceptional communication skills (written and verbal); strong listening and negotiation skills
  • Ability to quickly grasp technical concepts, analyze problems and implement creative solutions
  • Self-starter with ability to work independently and on multiple initiatives at the same time; excellent project manager
  • Graphic design, SQL, or community-building experience a plus
Benefits

  • Fully stocked kitchen.
  • Casual, open office environment.
  • Downtown SF location close to awesome food, shopping, and transit!

Interested candidates should email a resume and college transcript to internships@nextdoor.com, with the subject "Neighborhood Operations Intern".

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